Identified - Description: We are tracking reports of "Forbidden" errors during Office 365 backups caused by a recent Microsoft Exchange Online behavior change. This affects specific tenants and mailboxes using EWS.
Exchange Online jobs may show User Mailboxes reporting a Mailbox Status of: Throttling from Exchange, Failed to process mailbox due to [The request failed. Forbidden]
Completed -
The scheduled maintenance has been completed.
Jul 15, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 07:00 UTC
Scheduled -
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Jul 12, 08:02 UTC
Resolved -
Backup performance has returned to normal, and services are operating as expected.
The issue affecting a subset of backup jobs has been resolved. Backup processing is performing within expected parameters, and previously delayed jobs have completed or are progressing normally.
We will continue to monitor the environment closely.
Jul 14, 15:40 UTC
Investigating -
We are currently experiencing degraded backup performance affecting a subset of backup jobs. As a result, some backups may take longer than normal to complete. Our team is actively working with engineering to identify the root cause and restore normal performance as quickly as possible. We will provide another update as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.
Jul 9, 13:43 UTC
Resolved -
This incident has been resolved.
Jul 9, 13:24 UTC
Identified -
We have identified a performance degradation impacting Command Center logins. Our engineering teams are actively engaged and working to determine the underlying cause. We will continue to monitor the situation closely and will provide updates as more information becomes available.
Jun 17, 14:54 UTC
Completed -
The scheduled maintenance has been completed.
Jul 8, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 07:00 UTC
Scheduled -
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Jul 5, 08:01 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:00 UTC
Scheduled -
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Jun 28, 08:01 UTC