Identified - We have identified the cause of the Command Center performance issues and are actively working to implement corrective measures. Customers may continue to experience intermittent slowness while remediation efforts are underway. We will provide additional updates as progress is made toward full service restoration.
Aug 25, 2026 - 15:55 UTC
Investigating - We are investigating an issue affecting Command Center login. Some customers may experience slower-than-normal login times when accessing the service. Our team is actively working to identify the cause and restore normal performance. We will provide an update as more information becomes available.
Aug 25, 2026 - 14:06 UTC
Identified - Description: We are tracking reports of "Forbidden" errors during Office 365 backups caused by a recent Microsoft Exchange Online behavior change. This affects specific tenants and mailboxes using EWS.
Exchange Online jobs may show User Mailboxes reporting a Mailbox Status of: Throttling from Exchange, Failed to process mailbox due to [The request failed. Forbidden]
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume. Posted on
Aug 30, 2026 - 08:02 UTC
Completed -
The scheduled maintenance has been completed.
Aug 26, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 07:00 UTC
Scheduled -
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Aug 23, 08:02 UTC
Completed -
The scheduled maintenance has been completed.
Aug 19, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 07:00 UTC
Scheduled -
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Aug 16, 08:02 UTC